Frequently asked questions

MiraSkinLab is an AI tool that analyzes your skin and hair from a face photo and builds a personalized, research-backed plan for care, lifestyle and treatments — plus an illustrative AI "after" simulation.

No. MiraSkinLab is an educational and informational tool and does not replace a dermatologist or aesthetic doctor. Always consult a licensed professional before any treatment.

From a curated library of verified publications — the AI may cite exclusively from it, so a fabricated reference can never reach you. Every citation in your plan links to PubMed where you can verify it. The full list and scoring rules are on the Methodology page.

MiraSkinLab reads what is visible in your photo — a directional read of care quality, not a clinical measurement. What we assess, how the score is built and where the limits are is documented openly on the Methodology page.

The analysis says so: with poor capture quality we mark the result as informational, withhold over-time comparisons and suggest a new shot. The score never claims more than the photo actually shows.

The complete assessment is a one-time €49 on the website (the iOS/Android app sells the front-photo report for €19.99) — no subscription. The score and analysis preview are free; payment unlocks everything else. A €19 report bought earlier can be upgraded to the complete assessment for €30.

Your front photo read in 14 attributes with a face map; three more photos — both sides and the top of your head — read in depth for 15 more attributes; a morning and evening routine; a week-1 shopping list with prices; a 3-phase plan across skin, hair, lifestyle and treatments (the last only if you allow procedures) with costs and the studies behind each step; an AI assistant for questions about your report; an illustrative AI "after" simulation; and re-scans, currently included up to three a week.

They are not a prediction of results. They are illustrative simulations that suggest a possible direction — the real outcome depends on many factors.

In the free preview the photo is processed only during analysis and is not stored. Once you continue to unlock, it is stored encrypted in the EU (and deleted within about 3 days, at most 7, if you don't pay). See the Privacy Policy for details.

No. We never use your photos to train any models. The analysis runs on AI models via API (Anthropic, OpenAI), whose terms exclude training on API data by default.

This is digital content delivered immediately — at payment you agree that delivery starts immediately and that you thereby lose the 14-day right of withdrawal. If the analysis fails or your result never arrives, you are entitled by law to have it fixed or your money back — just write to us at hello@miraskinlab.com. We aim to re-run it or refund you within a few days. See the Right of withdrawal document for details.

With your email address — we send you a one-time 6-digit code. No password.

Self-service email change isn't available yet — your account is tied to the address you sign in with. Write to hello@miraskinlab.com and we'll sort it out manually.

Later you can take a new scan and MiraSkinLab compares it with the previous one so you can see how things change over time.

Re-scans are currently included with a paid assessment, up to three a week — skin and hair need 6–8 weeks to show a real change, so one every couple of months is plenty. If that ever changes, you will see the exact price up front: before taking the photo and before any payment. No surprises.

MiraSkinLab is built by Appinara s. r. o., Slovakia. Messages to hello@miraskinlab.com are answered directly by the founder — no ticket queue, no bots.