Right of withdrawal and complaints

For distance contracts, as a consumer you generally have the right to withdraw within 14 days without giving a reason.

Mira delivers digital content immediately after payment. At checkout you explicitly tick consent to performance beginning before the 14-day period ends and acknowledge that you thereby lose the right of withdrawal. We record this consent.

Without this consent we do not start the payment and do not unlock the content.

If your right of withdrawal still applies (e.g. before the content is made available), write to appinarasolutions@gmail.com. A clear statement of withdrawal is enough.

We refund without undue delay, at the latest within 14 days, using the same means as your payment (via Stripe), unless agreed otherwise.

If the service does not work as it should, contact appinarasolutions@gmail.com. We handle complaints under applicable law.

Supervisory body: Slovak Trade Inspection (SOI), Inspectorate for the Prešov Region, Obrancov mieru 6, 080 01 Prešov.